40 Free Spins No Deposit UK 2026: Top Casinos & How to Claim
The hunt for 40 free spins with no deposit in the UK is a bit like searching for a quiet pint in Wetherspoons on a Friday night—possible, but you need to know where to look. Operators aren’t charities, despite the occasional banner screaming „FREE SPINS!!“ in a font size that could double as a billboard. Still, 40 spins without stumping up cash remains one of the most sought-after deals for players who’d rather test the water with someone else’s money. For 2026, the landscape is shifting: tighter advertising rules, fresh faces in the UK market, and a growing appetite for wager-free bonuses are all rewriting the rulebook. This guide unpacks everything—which casinos are likely to feature the offer, how to sniff out the genuine deals from the duds, and what hoops you’ll jump through to turn those spins into actual withdrawable pounds.
What Are 40 Free Spins No Deposit Bonuses?
Let’s cut through the marketing fluff. A 40 free spins no deposit bonus means exactly that: 40 turns on a specific slot or selection of slots, credited to your account the moment you sign up. No deposit. No card details (usually). Just a phone number, email, and a postcode that says you’re in the UK. The spins land in your account, you play them, and any winnings get dumped into a bonus balance. And that’s where the small print wakes up. Almost every operator caps what you can win—£50, £100 if you’re lucky—then forces you through a wager multiplier that turns those winnings into a times-table problem. Turn £10 into £350 of playthrough is standard. So you’re not being handed forty quid; you’re being handed a time-limited lottery ticket with terms that read like a mortgage agreement. UK-facing casinos offering this deal tend to tie the spins to specific titles: Book of Dead, Big Bass Bonanza, Fluffy Favourites—the usual suspects that cost the operator less in royalty than the flashier new releases.
For 2026, expect the 40-spin threshold to remain the psychological sweet spot. Ten spins feels like a teaser. Twenty is forgettable. Fifty nudges into ‚too good to be true‘ territory. Forty is the Goldilocks number—enough to catch a couple of bonus rounds if Volatility is kind, not so many that the house feels exposed. Of course, the operator’s risk is capped anyway: maximum win limits and 99% of players busting out before meeting playthrough means the actual cost to the casino is a few pence per sign-up. Your job is to be in the 1% who reads the terms, picks the right game, and understands exactly when to walk away. This article provides the map. No wool, no fluff.
How to Claim 40 Free Spins No Deposit in 2026
Claiming these spins isn’t rocket science, but it’s also not a one-click wonder. The typical flow: find a licensed UK casino running the promotion (we’ll give you a list), click through, and register. You’ll fill out name, DOB, address, email, mobile. The operator runs an electronic KYC check against your details—if you’ve moved house recently and haven’t updated the electoral roll, that’s on you. Once verified, the spins appear. Sometimes instantly, sometimes after a 24-hour delay. Always check the „My Bonuses“ or „Promotions“ tab before panicking. If nothing shows, a five-minute live chat is quicker than a Twitter rant.
Then comes the part most guides skip: what to do next. Don’t just spin blindly. Look at the eligible game. Open it in demo mode first if you’re unfamiliar. Note the minimum bet per spin—it’s often 10p or 20p, but some casinos lock the spin value at 10p regardless of game settings. That’s fine; you’re grinding out 40 spins at that rate. Any wins accumulate. Once the spins are exhausted, your bonus balance becomes the battlefield. Now you need to meet wagering. If you win £20 and the requirement is 35x, you must wager £700. On a 96% RTP slot, expected loss is £28—you’re already underwater on average. This is where strategy meets reality: the only mathematically sound approach is to chase variance. Play high-volatility slots, accept that you’ll probably bust, but if the stars align, the capped win might still leave you with a few quid after wagering. Or play table games if allowed (rare) with a 5% contribution rate and kiss your bonus goodbye even faster. More on this later.
Pro tip for 2026: many casinos now let you forfeit the bonus at any point. If you hit a monster spin early on—say, £400 from a 10p stake—consider walking away. Yes, you’ll lose the bonus balance, but you keep any cash balance untouched by the bonus. Read that line again. It’s the single most powerful trick in the no-deposit playbook and almost nobody talks about it.
Top 12 UK Casinos Likely to Offer 40 Free Spins No Deposit in 2026
Predicting the exact promotional calendar for 2026 is a mug’s game. Operators shift offers quarterly, sometimes monthly, based on acquisition targets and compliance reviews. That said, certain brands consistently rank among the most aggressive in the no-deposit space—and have the UKGC licence to prove they’re legit. Below is a forensic look at 12 operators that, based on historical patterns, current market share, and insider chatter, are the smartest bets for 40-spin no-deposit deals. We’ve avoided naming any rinky-dink white labels with a shelf-life shorter than a lettuce. Each entry is a household name in the UK, or at least a name you’ll recognise from the telly during the footie.
Bet365 Casino – The Stoke-on-Trent giant doesn’t need gimmicks. But they do occasionally run no-deposit spins for new accounts verified via their sportsbook app. 2026 may see them push the casino side harder; 40 spins on a new slot launch wouldn’t be out of character. Known for fair terms, though wagering is often on the high side (40x).
LeoVegas – The self-styled „King of Mobile“ has been known to slip 20–50 no-wager spins into its welcome package, especially for players who sign up via a mobile device. No-deposit specifically is rare but not extinct. Watch their promos around major sporting events; they love a tie-in.
888 Casino – The old guard. 888’s welcome offer has bounced between £100 bonuses and free spins for years. A £88 no-deposit deal occasionally pops up in the UK (yes, £88, but often as free play, not spins). In 2026, expect variants. Their platform is rock solid, payout speeds are average (3–5 days), and they’ve never been hauled over the coals for dodgy terms.
Casumo – Still the playful oddball in the market. Casumo’s strength is gamification, and they’ve dabbled in no-deposit spins as part of adventure missions. The UK version is more restrained, but 20–40 spins for verifying your mobile number isn’t unheard of. They’ll spin it as a „journey“ rather than a bonus. Fine by us.
Mr Green – Owned by 888 but managed separately, Mr Green positions itself as the responsible grown-up in the room. Their no-deposit offers are rare, but when they appear, they tend to be wager-free. That’s a game-changer. 40 wager-free spins at 10p a go means every win is yours. Keep an eye on their email campaigns.
Grosvenor Casinos – The land-based giant has a surprisingly decent online arm. They run „free spins Fridays“ for depositing players, but new-customer no-deposit spins occasionally surface when they’re pushing a new slot. As a bricks-and-mortar brand, they’re less aggressive online, but the licence is ironclad and the terms are rarely predatory.
William Hill Vegas – Following the Evoke rebrand, WH’s casino arm is sharper than it used to be. No-deposit spins show up in bursts—often 20–50 spins on registration for Grand National week or Christmas. 2026 will probably see more of the same. Withdrawal times have improved, and their game selection is vast.
Coral Casino – sister to Ladbrokes, Coral has a knack for daily spin offers. For new players, they sometimes dangle 30–40 no-wager free spins. The catch? Usually a very tight max win limit (£5–10). It’s not going to buy you a holiday, but it’s a genuinely free shot. Terms are clearly stated, which is a novelty.
BoyleSports Casino – The Irish bookie with a growing UK presence. They’ve been known to throw 50 free spins at new casino sign-ups with no deposit required. In 2026, as they chase market share, expect them to keep the tap open. Wagering tends to hover around 30x, which is competitive.
BetVictor Casino – Another bookmaker-turned-casino that values its reputation. BetVictor rarely does no-deposit spins, but when they do, it’s a classy affair: 40 spins on a premium NetEnt slot, 35x wagering, and a £50 max cashout. The kind of deal that’s almost too sensible.
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Parimatch UK – The UK arm of the international brand has been slowly building credibility. They’ve run no-deposit spin campaigns on social media—retweet to claim 20 spins, that sort of thing. In 2026, they may lean further into no-deposit as a differentiator. Worth a follow on Twitter (or X, or whatever Elon calls it by then).
Kwiff Casino – The „supercharged“ betting app extended into casino a couple of years ago. Kwiff’s welcome offers often include 20–50 spins with no deposit for simply opening an account. Their platform is app-first, so mobile users get priority. Withdrawals are fast (often same-day), and terms are refreshingly simple.
Now, a comparison table because your eyes probably glazed over somewhere around William Hill. This isn’t a ranking; the order is alphabetical. The bonus column reflects the type of no-deposit spin offer you’re most likely to encounter in 2026, not a guaranteed amount.
| Casino | Likely Bonus Type | Typical Wagering | Max Cashout | Standout Feature |
|---|---|---|---|---|
| 888 Casino | No-deposit free play (often spins) | 30x | £100 | Decades of trust; massive game library |
| Bet365 Casino | No-deposit spins via app promotion | 40x | £50 | Live streaming integration |
| BetVictor Casino | 40 no-deposit spins (select slots) | 35x | £50 | Clear, no-nonsense terms |
| BoyleSports Casino | Up to 50 no-deposit spins | 30x | £20 | Frequent re-promotions |
| Casumo | No-deposit spins as part of missions | 25x | £50 | Gamified experience |
| Coral Casino | No-wager no-deposit spins | 0x | £10 | Wager-free; immediate value |
| Grosvenor Casinos | New slot no-deposit spins | 35x | £100 | Land-based tie-ins |
| Kwiff Casino | 20–50 no-deposit spins, app-exclusive | 25x | £25 | Fast payouts, simple UX |
| LeoVegas | No-wager no-deposit spins (mobile) | 0x | £20 | Mobile-first design |
| Mr Green | Wager-free no-deposit spins (seasonal) | 0x | £25 | Ethical positioning |
| Parimatch UK | Social media no-deposit spin drops | 35x | £50 | Interactive promos |
| William Hill Vegas | Event-based no-deposit spins | 40x | £100 | Huge slot selection |
A couple of things jump out. First, wager-free spins are increasingly common. Operators have cottoned on to the fact that players are sick of wagering requirements, and the UKGC’s spotlight on fairness means dodgy terms get called out faster than a VAR offside. Second, the max cashout figures are modest. Nobody’s retiring off 40 free spins. The game is about getting a taste, maybe banking £20, and deciding if you like the casino enough to deposit. Final note: all these casinos hold a valid UK Gambling Commission licence. We’ve checked. No Curacao cowboys hiding in the list.
Legality and Licensing: Why the UK Matters for No-Deposit Spins
If you’re reading this from Birmingham, Brighton, or the back of a bus in Barnsley, the UK Gambling Commission is your best mate. Since the 2014 Gambling (Licensing and Advertising) Act, any operator targeting UK players must hold a UKGC licence. That licence mandates strict rules on bonus advertising: offers must be clear, terms must not be misleading, and key restrictions cannot be hidden behind seventeen nested hyperlinks. In 2026, the rules will only be tighter, with the long-awaited White Paper reforms likely in full swing by then. The upshot? Any casino dangling 40 free spins no deposit in the UK must prominently display the significant terms: wagering multiplier, game weighting, max win cap, expiration window, and whether a deposit is required to withdraw winnings. If you land on a page and the small print is buried, that’s a red flag the size of a football pitch.
The UK market is also peculiar in that it bans credit card gambling and requires operators to integrate with GamStop. So those 40 spins won’t be offered to anyone who’s self-excluded, which is a good thing. What’s less good: affordability checks are becoming more invasive, and there’s chatter about a £100–£125 monthly loss limit being proposed. That won’t directly affect no-deposit spins, but it might make operators even keener to attract new players via freebies, since extracting value from existing customers becomes harder. So the 40-spin offer could actually become more common as acquisition tool—just with ever-more-readable terms. That’s a net win for players who actually read things.
One more regulatory quirk: game restrictions. A no-deposit bonus in the UK can’t be used on just any slot. The UKGC demands that operators make clear which games are eligible, and they often exclude high-RTP or high-variance titles because those give the player too much edge. It’s not sinister; it’s just capitalism with a compliance bow on top. In 2026, expect the eligible-games list to be a hotlink right next to the bonus claim button. If it’s not, you’re on a rogue site pretending to be UK-regulated. Walk away.
Wagering Requirements and Bonus Terms Decoded
Time for a little maths, but don’t panic—I’ll keep it simpler than a self-assessment tax return. Wagering requirement (WR) is the multiple you must bet of your bonus winnings before you can withdraw. If you win £15 from your 40 free spins and the WR is 30x, you must wager £450. That £15 isn’t yours until you’ve cycled it through eligible slots 30 times. Crucially, wagering applies only to bonus funds, not your own cash. If you deposit later, your real money is separate—though some casinos have a weird „bonus funds used first“ policy. Always, always check the order-of-funds-use clause.
Now, game weighting. Almost every operator applies a different contribution percentage. Slots usually count 100%. Table games: 0–20%. Live casino: often 0%. So if you try to clear wagering on blackjack, you’ll be there until the next geological era. Some casinos even forbid certain slots (high RTP ones) or cap bets at £2 during wagering. Break that rule and they’ll void your winnings faster than you can say „terms and conditions.“ In 2026, expect these restrictions to be standardised across UK-facing brands, with the UKGC possibly mandating a one-page summary of bonus terms. Until then, you’re the detective.
One more term worth its own paragraph: max cashout. Even on a 40-spin no-deposit offer, the most you can withdraw could be £20, £50, or £100. Sometimes the max cashout is applied after wagering, so you could technically complete wagering with £500 in your bonus balance and still only get to withdraw £100. Cruel? Yes. Legal? Also yes. Part of why I said earlier: if you hit an obscene win, consider forfeiting the bonus to keep your cash balance. The casino’s system may let you do that; some explicitly don’t. So again, read. Or, better yet, stick around for the FAQ section where we round up the most common questions with no fluff.
Best Slots to Use 40 Free Spins On
The casino picks the eligible game 90% of the time, so you don’t have much choice. But when you do—or when you’re looking at a deposit-based spin offer with a wider selection—smart game choice matters. High RTP is your friend. A slot with 97% return theoretically loses £3 per £100 wagered. For clearing a WR, that’s huge. A 93% RTP slot costs you £7 per £100; over several hundred pounds of wagering, that gap is the difference between break-even and bust. Look for titles like Blood Suckers (98% RTP, though often excluded), Mega Joker (99% but volatile), or 1429 Uncharted Seas (98.6%). If those are restricted, the next tier—Book of 99 (99% RTP, rarely seen), or White Rabbit Megaways (97.7%, depending on feature buy)—are strong alternatives. Of course, volatility matters too. Low-volatility games give you more consistent wins, which helps you grind through wagering without busting. High-volatility games put you on a rollercoaster; they can clear the WR in one spin or leave you with dust.
NetEnt classics like Starburst sit around 96.1% RTP and are often explicitly included in free spin promotions. That’s no coincidence. A 4% house edge over 40 spins might seem small, but multiplied by thousands of players, it’s a tidy sum. As a player, you’re not there to make the casino rich—you’re there to survive the wagering with a positive balance. So if the casino says „spins on Starburst,“ that’s actually not terrible. The base game may be a snore, but the low variance keeps your balance ticking over. Similarly, Fluffy Favourites (Eyecon) is a UK favourite with 95.3% RTP—not amazing, but it’s a low-variance 5-reel slot where you’ll rarely hit zero.
Pro tip: if you ever have a choice and you spot Book of 99 or a similar ultra-high-RTP slot in the eligible list, take it. The difference in expected value for clearing a £500 WR between a 99% slot and a 95% slot is £20. That’s real money. And in 2026, as operators get smarter about what they allow, those loopholes will be rarer. Exploit them while you can.
Mobile Casinos and the 40 Free Spins Experience
We live on our phones. The average UK punter checks their device 58 times a day (some statistic I just made up, but it feels true), and casino operators know it. Hence the explosion in mobile-specific no-deposit spins: sign up via the app, get 40 spins. Or scan a QR code in a retail shop, get 40 spins. In 2026, the line between online and land-based will blur further, with virtual reality casino lounges maybe, probably not, but definitely smoother mobile interfaces. The key is whether the free spins work seamlessly on a small screen. Most HTML5 slots do these days, but a few older titles are jittery on iOS Safari. Test the casino’s mobile lobby before you commit your spins. Look for „mobile-first“ in the table above: LeoVegas, Kwiff, and Casumo are all built for thumb-tapping, not mouse-clicking.
One practical tip: free spins on mobile often require you to spin the reels at the default bet level set by the casino. That’s fine. But some mobile casinos sneak in a „deposit to unlock additional spins“ prompt after you’ve finished your freebies. Ignore it unless you’ve independently decided to deposit. The UI is designed to funnel you towards payments—it’s their job. Your job is to extract value and not get suckered into a £10 deposit because a popup looked friendly.
Also, note that some mobile browsers block third-party cookies, which can break the tracking when you claim a no-deposit offer. If you click through from a trusted link (like ours, if we had them) and the cookies don’t fire, you might not see the spins. Use the casino’s own app where possible, or at least a modern browser with standard privacy settings. Or accept that occasionally you’ll need to chase up support. In 2026, expect heavier reliance on deep-linking and app-based promotions that sidestep the browser cookie mess entirely.
Deposit Alternatives: £10 or £20 Gets You 40 Spins (Plus More)
Not in the mood for a no-deposit hunting season? Many UK casinos offer something arguably better: deposit £10, get 40 spins—or deposit £20, get 40 spins—and with a cash match bonus on top. The value proposition shifts. Yes, you’re risking a tenner, but the bonus spins often come with lower wagering or a higher max cashout than no-deposit variants. It’s the difference between a free sample at a supermarket and buying the meal deal: the latter gives you a proper lunch, not a cube of cheese on a toothpick. For the £10 deposit tier, look out for campaigns titled „£10 Get 40 Free Spins“ or „Deposit £10 Play With £30 + 40 Spins.“ William Hill, BetVictor, and 888 run these regularly. The spins are usually on a predetermined slot, wagering is 35x, and you have 7 days to clear it. The upside: you’re actually playing with some real money too, which you can withdraw after any wagering is met. Just be aware that some casinos tie your cash deposit to the bonus until wagering is completed, so read the „funds separation“ policy.
For £20 deposits, the offer gets more generous: think £20 for 40 spins and a 50% match up to £100. So you deposit £20, get £10 bonus cash, plus 40 spins. The overall wagering might apply to both the cash bonus and the spins winnings, requiring a combined playthrough. But if you’re planning to deposit anyway, it’s a sensible way to double your shot. In 2026, expect these deposit-spin bundles to become more creative. The UK market is saturated; operators need to differentiate. So you’ll see things like „deposit £15, spin the wheel for 20–40 free spins“—a gamified twist designed to make you feel like you’ve won something, when really the odds of landing on 40 spins are the same as a bottle of ketchup winning MasterChef.
40 Free Spins for Existing Customers: Not Just for Newbies
The industry term is „retention marketing,“ and it’s the reason you’ll get emails every Tuesday with subject lines like „Michael, claim your 40 free spins!“ Casinos want to keep you around. So even after you’ve used your no-deposit spins and maybe deposited, you’ll periodically be tossed spin offers as a loyalty nod. These could be 10 spins, 40 spins, or even 100 spins if you’ve been dormant. The Ts & Cs are usually friendlier: lower wagering, sometimes no max cashout, and often on the newest slot the casino has just launched. In 2026, as life-time value models get more sophisticated, expect hyper-personalised offers: „You haven’t played in 14 days, here’s 40 spins on a slot similar to the one you played last month.“ Creepy? Possibly. Valuable? If you manage your bankroll, absolutely.
How to maximise these? Keep your account active but not too active. Log in once a week, play a few rounds of a low-stake slot with your own cash if you feel like it, and don’t deposit huge sums. The algorithm flags both high rollers and dormant accounts; the sweet spot is the casual, moderate player. And don’t underestimate the power of unsubscribing from marketing emails then resubscribing a month later—sometimes the „we miss you“ offers are plumper than the hamster bedding offers you were getting before. Also, always opt into SMS marketing if you’re comfortable; no-deposit spins sometimes come as text-only codes. The casino’s CRM team is not sitting there typing your name; it’s automated. Play the automation.
New UK Casinos Expected to Launch 40 Free Spins Offers in 2026
New casino brands enter the UK market every quarter, despite the regulatory barriers. For 2026, keep an eye on the following operators that are currently applying for or have recently obtained UKGC licences:
- Playzee UK – a rebrand of an existing operator, likely to push no-deposit spins aggressively at launch.
- Slotbox – already live in Ireland, angling for a UK licence, with a history of no-wager free spins.
- Mr Mega – the „Mega“ family of casinos often uses 50–100 free spins as a welcome; a UK variant might include 40 no-deposit.
- ZetBet – a sports-casino hybrid popping up on affiliate radars; early promos may feature low-wager spin bundles.
- Luckland – not to be confused with the myriad Luckland clones, this new entity is targeting the UK with a cleaner offering.
When joining a brand-new UK casino, verify the UKGC licence on the regulator’s public register. Don’t rely on a logo at the bottom of the page. New casinos are the most likely to offer eye-catching no-deposit spins because they need users yesterday. But they’re also untested. Payout speed, customer service quality, and technical stability aren’t guarantees. Start small: claim the 40 spins, test the withdrawal process early (withdraw £10 if you win), and see how they handle it. A new casino that pays out in under 24 hours is worth sticking with. One that drags its feet and asks for three utility bills for a £15 withdrawal? Bin it. In 2026, the UK market won’t tolerate cowboy behaviour—or at least it shouldn’t—but the regulator moves at the speed of government, so self-policing is still your job.
Responsible Gambling: The Unsexy but Non-Negotiable Section
We have to talk about this. 40 free spins might feel like a bit of harmless fun, but gambling is addictive by design. No operator offers free anything out of kindness—they want you in the ecosystem. The UK has robust player protection tools: deposit limits, session timeouts, reality checks, and self-exclusion via GamStop. Use them. If you find yourself chasing losses from free spins, stop. No amount of clever strategy can beat a slot machine long-term. The RTP is calculated over millions of spins; in your short session, you’re playing variance, not math. Set a mental boundary before you claim spins: „I’m logging in, playing my 40 spins, and if I win £X, I’ll withdraw it. If I lose, I’m done.“ Stick to it. Don’t deposit because the casino dangles a „deposit £10 for another 50 spins“ popup. That’s the trap.
Resources: GamCare (gamcare.org.uk) runs the National Gambling Helpline (0808 8020 133). BeGambleAware (begambleaware.org) has a self-assessment tool. And if you need to block gambling transactions on your bank card, most UK banks now offer that feature. No-deposit spins should be a zero-cost experiment. The moment they cost you time, sleep, or your sense of control, they’re too expensive.
Are 40 free spins no deposit really free?
Yes, in the sense that you don’t pay to claim the spins. But any winnings are usually locked behind wagering requirements before you can withdraw. The spins themselves cost nothing, but converting them into cash requires you to bet the winnings multiple times—often 30–50x—which means the true cost is the expected house edge over that playthrough. So it’s more accurate to call it a conditional bonus with no upfront deposit rather than genuinely free money.
Can I keep all my winnings from 40 free spins?
Only if the offer has no wagering requirements and no maximum cashout limit. Wager-free spins allow you to withdraw whatever you win up to the cap, which is typically between £10 and £50. With standard wagering spins, you keep only what remains after completing the required playthrough, subject to a max cashout. The key is to check both the wagering multiplier and the withdrawal cap before playing.
Which slots are best for clearing wagering from free spins?
High-RTP, low-volatility slots give you the best mathematical chance. Look for games with 97%+ RTP like Blood Suckers (98%), 1429 Uncharted Seas (98.6%), or Starburst (96.1% but widely available). Avoid high-volatility jackpot slots—they can burn through your balance quickly. Always confirm the eligible games list, as many casinos restrict high-RTP titles specifically because they make clearing wagering easier.
How do I claim 40 free spins without a deposit in the UK?
Find a licensed UK casino offering the promotion, click through, and sign up with accurate personal details. Pass KYC verification. The spins are usually credited automatically. Sometimes a bonus code is required—enter it during registration or in the cashier. If you don’t see the spins, contact live chat. Never use a VPN to pretend you’re in the UK; that is fraud and will get your account frozen.
Why do casinos offer 40 free spins no deposit?
Acquisition. It’s cheaper for them to give away a few spins with capped winnings than to buy ad space on Sky Sports. The spins hook you into creating an account, which means they can market to you forever. A small percentage of players will go on to deposit regularly; the free spins are just the cost of foot traffic. Casinos aren’t being generous—they’re shopping for customers, and 40 spins is the modern version of a welcome mat.
Are no deposit free spins available on mobile in the UK?
Yes, nearly all UK casinos optimise their platforms for mobile, and many promote exclusive no-deposit spins via their apps. In fact, some bonuses require you to claim them through a mobile device. Just ensure you have a stable internet connection and are using a supported browser. App-exclusive spins often come with simpler terms, as operators aim to increase mobile engagement.
What should I do if my 40 free spins aren’t credited?
First, check the promotions tab and bonus history. Some casinos have a 24-hour delay. Ensure you’ve fully verified your account—email, SMS, sometimes even a small card verification. If it’s been over a day, contact support via live chat. Be polite, have your username ready, and mention the offer exactly as advertised. Screenshots help. If the casino refuses to honour the promotion without a valid reason, consider making a complaint via eCOGRA or the UKGC if necessary.